Privacy Policy

1. Introduction

Welcome to Vabrinex - Growth Infrastructure Platform ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

By accessing or using Vabrinex, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password, and business details when you create an account
• Profile Information: Business name, industry, target audience, and brand preferences
• Content: Posts, images, videos, and other content you create or upload to our platform
• Payment Information: Billing address and payment method details (processed securely by our payment providers)
• Communications: Messages and feedback you send to us

2.2 Information from Social Media Platforms

When you connect your social media accounts (Instagram, Facebook, Twitter, LinkedIn, TikTok), we may collect:

• Account identifiers and profile information
• Access tokens required to publish content on your behalf
• Page/profile names and usernames
• Profile pictures
• Publishing permissions granted by you

2.3 Automatically Collected Information

• Device information (browser type, operating system)
• IP address and general location
• Usage data (features used, actions taken, time spent)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Create and manage your account
• Publish content to your connected social media accounts on your behalf
• Generate AI-powered content suggestions and analytics
• Process transactions and send related information
• Send administrative messages, updates, and security alerts
• Respond to your comments, questions, and support requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

4. Social Media Integration

Our platform integrates with various social media services to enable content publishing. When you connect your social media accounts:

4.1 Meta (Instagram & Facebook)

• We request only the permissions necessary to publish content on your behalf
• We store access tokens securely and use them only for authorized publishing
• We do not access your personal messages or private content
• You can disconnect your account at any time from our Integrations page

4.2 Other Platforms (Twitter, LinkedIn, TikTok)

Similar principles apply to all social media integrations. We only request necessary permissions and you maintain full control over connected accounts.

5. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (hosting, payment processing, analytics)
• Social Media Platforms: To publish content you've authorized to your connected accounts
• Legal Requirements: If required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you give us explicit permission

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Limited access to personal information by authorized personnel

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes. You can request deletion of your data by contacting us.

8. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Withdraw Consent: Disconnect social media accounts or opt out of communications
• Object: Object to certain processing of your information

To exercise these rights, please contact us using the information provided below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. These help us improve our services and provide a better user experience. When you first visit our site, a cookie consent banner will allow you to accept or decline non-essential cookies. You can also control cookies through your browser settings, though some features may not function properly if cookies are disabled.

Types of Cookies We Use

• Essential: Required for authentication, security, and basic functionality
• Analytics: Help us understand how visitors interact with our platform (PostHog)
• Preferences: Remember your settings such as theme preference (dark/light mode)

10. Third-Party Sub-Processors

We use the following third-party services to operate our platform. Each processor handles data in accordance with their own privacy policies and our data processing agreements:

11. Artificial Intelligence & Data Usage

Vabrinex uses AI models (including OpenAI GPT-4o) to generate content, perform digital audits, and provide business insights. Your data is NOT used to train AI models. We use the API with data processing agreements that prohibit using customer data for model training. AI-generated outputs are stored in your workspace and are subject to the same data protection measures as all other data.

12. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

13. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

15. Contact Us & Data Protection Officer

If you have any questions about this Privacy Policy, wish to exercise your data rights (access, deletion, portability), or need to contact our Data Protection Officer, please reach out: